Debt Collections SaaS platform
Unify your collections in a secure, innovative platform that adapts to your needs.
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Which software fits your company?
Cloud
- SaaS by number of accounts
- Hosted in public cloud with access from anywhere during extended hours
- Aimed at companies that need best of class modern technology and security
- Collections and implementation consulting
- Early and prelegal collections strategies
- Negotiations, Legal and Field Collections strategies
- onsite installation
- Fully administered SaaS.
- Ongoing collections consulting options
On Site
- Onsite SaaS option
- Traditional licensing option
- Aimed at companies who have expert indide technology departments and have a need for onsite platform dure to security or regulatory policies
- Implementation consulting
- Early and Pre-legal Collections Modules
- Gestión de Negociaciones, Jurídica y en Terreno
- Negotiations, Legal and Field Colelctions Modules
- Autonomy in data management, infrastructure and security
- Ongoing collections consulting options
FUNCTIONAL MODULES
Field Collections
• Segment and prioritize Portfolio by customer profile.
• GPS integration with Google Maps
•Geolocalize your customers and your field collectors
• Online/Offline capabilities
• Best routing
• Automatic and manual scheduling
Selfservice
Debtors can self solve any time anyplace.
• Establish agile digital self-service strategies.
• Automatically geo-localize your customers.
• Integrate with other applications using our web service API e.g. online payments.
Pre-defined plans:
• Refinancing
• Restructuring
• Promises to pay
Negotiations
• Structuring refinances, restructure accounts, define payment agreements and loss mitigation tools
• Risk-based payment plan and control of authorization levels (Workflow)
• Controlled “flexibility” in payment negotiation
• Set up online, credit, fee and instalment plans at account level or consolidate
• Automatic compliance monitoring
• Define different amortization plans
Bi & Analytics
• Create your own reports
• Category management
• Publish reports by group or users
• Pre-defined templates
• Report upload wizard
• Password protected
Legal Collections
• Define any type of legal or legal process (Workflow)
• Control external and internal legal agents
• Define courts
• Create and parameterize the different
legal stages perp process type.
• Control legal costs
• Consolidate accounts in one legal process
Early Collections
• Portfolio segmentation and prioritisation
• Collection companies/branches External agencies
• Restrict access to certain portfolios
• Manual portfolio assignments
• User administration
• Automatic and manual scheduling of future collections activities
Debtors can self solve any time anyplace.
• Establish agile digital self-service strategies.
• Automatically geo-localize your customers.
• Integrate with other applications using our web service API e.g. online payments.
Pre-defined plans:
• Refinancing
• Restructuring
• Promises to pay
• Integrated digital collections channels using AI.
• High security
• Increase contactability rates
• Personalize your communication flow per customer profile
• Possibility to transfer communications to an agent in realtime.
• Call Centre
• Integration with Dialers
• Collection Agencies and Legal Agencies
• Field Collections
ADDITIONAL SERVICES
We will help your team to increase recoveries |
MAINTENANCE AND SUPPORT
• Preventive and corrective maintenance
• 24x7x365 service
• Online chat and support portal
• Follow-up and maintenance visits
• Installation and training of new versions
• Personalized consulting from collections experts
• Virtual and face-to-face training
• Access to self-service site withs FAQs and best practices
• Periodic security scanning and remediation
COLLECTIONS CONSULTING
• Comprehensive diagnostic to identify operational and/or strategic improvements
• Specialized guidance on the latest best practices used in modern omnichannel collections processes
IMPLEMENTATION
• Fast TIME TO MARKET - Up and running in a few months
• Training to all the users involved in the collections process
• Testing consulting to ensure solution implemented complies with requirements
• API’s using web services to integrate external applications and processes. e.g. online payments
SAVE TIME AND MONEY IN ALL STAGES OF YOUR DEBT COLLECTION PROCESS
Increase recoveries, automate and optimize the collection process, reducing dependencies on external providers. Ensure regulatory compliance including (regulation F) whilst reducing your costs and increasing recoveries, security, data protection and reliability.
